WellCentive FAQ´s
How much does the WellCentive registry system cost?
Why should my organization use the WellCentive registry instead of purchasing a registry from another vendor?
How will implementing the WellCentive registry system in my physician office affect workflow?
Why is the WellCentive registry system the best choice for a HIT tool for Clinical Integration for my PHO/IPA?
How can I use the WellCentive registry system for Pay for Performance?
How can I use the WellCentive registry system for reporting to CMS for the PQRI program?
Some of my organization´s physicians use EMR systems. How can the WellCentive registry system help them without requiring them to use a second HIT tool?
How does the WellCentive registry system differ from an EMR?
If my organization wishes to use existing interfaces or build new interfaces to use with our WellCentive system, what additional costs will we incur?
How much does the WellCentive registry system cost?
The WellCentive registry system costs $550 per provider per year.
Organizations that sign for a three-year term will receive 5 hours of custom interfacing work with each license purchased.
Contact Us for more information about the WellCentive Community Data Repository products and the WellCentive Enterprise Solutions.
Why should my organization use the WellCentive registry instead of purchasing a registry from another vendor?
Cost. No other commercially available patient registry is available for as low a cost as the WellCentive registry system.
e-prescribing Integration. Organizations that use the DrFirst e-prescribing system along with the WellCentive registry system will not only have the ability to e-prescribe directly from the registry at the point-of-care using a Single Sign On from WellCentive to DrFirst, but they will also receive a wealth of prescription and fill data from Rcopia and SureScripts that will populate the registry database. Other registry vendors may allow your physicians to e-prescribe, but the fully integrated WellCentive-DrFirst system will also allow your organization to run reports that include criteria for medical conditions, vital signs, lab results, medication data, etc. to identify medication related care improvement opportunities, including dose optimization and generic prescribing possibilities.
Reporting Capabilities. The WellCentive Report Manager provides a comprehensive set of reporting tools that allows the user to export raw data and to run complicated standard and user-specified reports and render them in a variety of formats including charts, graphs, and gauges. No other registry vendor offers such comprehensive reporting capabilities.
Data Security. WellCentive houses it´s applications and databases in New Jersey with the largest privately held provider of HIPAA compliant hosting services in the United States at a SAS 70 certified, TIA Tier 3-4 HIPAA compliant facility. This hosting service is expensive, but at WellCentive we believe that data security is of singular importance. No other patient registry vendor offers such secure hosting and data protection.
Insurance Coverage.WellCentive and our clients are covered by business insurance that exceeds industry expectations and includes: General Liability Coverage with limits of $10 million per occurrence and $11 million in annual aggregate. Our clients´ data is also protected by Professional Liability Coverage with limits of over $5 million per occurrence and over $5 million in annual aggregate, including an Errors and Omissions policy, which includes the following riders:
Internet Content Liability
Breach of Network Security
Inadvertent Transmissions of a Virus
Breach of Confidence
Misuse of Information
Unauthorized Access
Malicious Code
How will implementing the WellCentive registry system in my physician office affect workflow?
The short answer is likely not much.
A WellCentive system that is integrated with important clinical and administrative data sources in your community will not interrupt physician office workflow significantly. Interfaces can capture the majority of the pertinent data, and a physician´s staff can help with the rest.
Information regarding the dates of service for certain types of care that are not acquired electronically can be captured when the hard copies are received by the office. Once the physician signs off on the paperwork, certain types of results, such as mammogram reports, can be put aside so that the office staff can enter them at the end of the day.
Some physicians chose to use the WellCentive system at the point-of-care, which can actually decrease the time it takes to care for many patients. Other physicians do not want to use a HIT tool as they see patients, however they see the benefit of such a system. These physicians often chose to interact with the WellCentive system using a printed Care Summary form that the front office staff prints prior to each patient´s office visit.
Why is the WellCentive registry system the best choice for a HIT tool for Clinical Integration for my PHO/IPA?
An integrated, Web-based registry system can sit over and tie together the other solutions in a community. EMR´s are not a good choice, because it is extremely unlikely that all the physicians in a PHO/IPA will use the same EMR - unless every single physician in the network, including primary care and specialty physicians, has the same employer.
The WellCentive system is an inexpensive preventative care and chronic disease management tool with a long list of valuable features that drive physician engagement, which is essential for an effective Clinical Integration program.
How can I use the WellCentive registry system for Pay for Performance?
The WellCentive system is the ideal Pay for Performance HIT tool. Not only can an integrated WellCentive registry effortlessly capture a great deal of pertinent data, but the system´s Alerts and Reminders can help physicians identify the patients who are in need of care throughout the year.
WellCentive supports both Primary Care PFP and Specialty Care PFP.
The WellCentive Report Manager can be used to run regular PFP reports for each physician and group, in order to identify care improvement opportunities throughout the year that can result in higher PFP returns.
You no longer need to wait until the end of the year to see how you DID for your PFP programs. You can use the WellCentive system to track your performance throughout the year to decide what you need to DO to meet your benchmarks.
The WellCentive system can send data directly to payers for PFP reporting using outbound interfaces. Pay for Performance programs are growing in number and value, and physicians or their staff are often required to sign in to each payer´s own registry to manually review and enter data to make sure they are getting the PFP payments they have earned.
Outbound interfaces to a variety of payers is a cost effective and efficient way of sending payers the necessary data on a regular basis. The payers are supportive, because these interfaces provide them with more complete and more accurate data more frequently and lower their costs as well.
How can I use the WellCentive registry system for reporting to CMS for the PQRI program?
WellCentive was chosen as one of twelve out of thirty applicants from across the United States to help CMS pilot a system for reporting data directly from registries and EMR´s to CMS for the PQRI program.
Organizations that use WellCentive systems will be able to send their physicians´ data directly to CMS, which will help reduce data submission costs and improve physician engagement in this program.
PQRI is widely believed to be a precursor to mandatory outcomes reporting to CMS, and WellCentive can help your organization and your physicians get ready.
WellCentive is able to send data to CMS for the PQRI program on behalf of any WellCentive customer. Please Contact Us for details.
Some of my organization´s physicians use EMR systems. How can the WellCentive registry system help them without requiring them to use a second HIT tool?
This question comes up a lot. Unfortunately, most EMR systems do not have very good registry or population management tools.
Even if an EMR really does have some basic population management tools, the way its database is constructed and the way the data is captured often doesn´t permit meaningful reporting. For example, many EMR´s require users to scan in information about important tests, such as mammograms and colonoscopies into the system. While the information can be accessed at the patient level, the dates of service are not captured, so this information cannot be included in any searches, alerts, or reports.
EMR´s were designed to help physicians see one patient at a time and not for population management, which relies on the ability to perform complicated searches of a patient database. The technology used by EMR´s differs significantly than the technology used by the WellCentive system.
The WellCentive system can compile and render a large, complicated report like the DM Sample Report for a database with two to three year´s worth of data for over 100,000 patients in about one second. No EMR has registry features or population management tools that are remotely comparable with the capabilities of the WellCentive system.
A physician group that uses an EMR can interface their system with the WellCentive registry or it can upload data extracts from the EMR to the WellCentive database using Generic Inbound Interface. This Data Mining can allow the physician or group to take advantage of the full features of the WellCentive system, such as Alerts, Reminders, Dashboards, and Reports.
How does the WellCentive registry system differ from an EMR?
EMR´s are designed to help a provider deliver care one patient at a time, whereas the WellCentive registry system was designed primarily to be an integrated preventative care and chronic disease management platform that excels at population management and reporting.
Some physicians find the combination of their integrated WellCentive registry system and their own paper charts to be a cost effective way of managing their patient population without significantly affecting their workflow, which is inevitable with an EMR.
Because the WellCentive system is a quality improvement and reporting tool and not a part of the medical record, physicians and their offices are able to decide how they want to implement the system so that it meets their needs and doesn´t step on their toes. Those physicians who chose to be more engaged can become as involved as they want, while those physicians who chose to continue with "business-as-usual" will still benefit from the data capture and reporting that the system provides.
If my organization wishes to use existing interfaces or build new interfaces to use with our WellCentive system, what additional costs will we incur?
WellCentive encourages all of our customers to build interfaces with their WellCentive systems. We believe that a highly integrated WellCentive system will be a valuable tool for your organization, and we want to remove as many interfacing barriers as possible. This is our primary motivation for including 5 hours of custom interfacing development for each WellCentive Registry provider license that is purchased for a three-year term. We hope that these hours will jump-start your integration efforts without adding additional cost.
WellCentive does not increase your system license fees just because you want to build interfaces with your WellCentive system.
WellCentive does not charge standard maintenance or license fees for interfaces with your WellCentive system.
If maintenance for one of your interfaces is required, the work will be done for a reasonable hourly cost, and your organization will share the cost with all other WellCentive customers who use this interface.
Existing WellCentive interfaces that can simply be reconfigured for use with a new customer´s WellCentive system are available for a one-time reconfiguration cost of $1,000 - with the exception of the proprietary Generic Inbound Interface, which is available for a one-time cost of $2,500.
Once your organization´s included interface development hours have been used, additional interface development work can be done for an hourly rate. The cost of new interface development depends upon a variety of technical factors and whether we have done a similar interface implementation before.
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